Donor Care Center
Organ Donor Care at BIDMC
The New England Donor Services Donor Care Center at Beth Israel Deaconess Medical Center (BIDMC) represents the pioneering Donor Care Center (DCC) in New England. A DCC specializes in enhancing organ donor management to elevate organ function, thus increasing the recovery of transplantable organs from deceased donors.
The mission of the Donor Care Center is to provide exemplary, compassionate care to deceased donors and their families while improving every aspect of donor care, from the initial evaluation to organ recovery. The Donor Care Center team is committed to advancing the science of donor care to honor and benefit all involved.
Beth Israel Deaconess Medical Center collaborates with New England Donor Services Aftercare department to offer a program for donor families as they move through the first year of loss. New England Donor Services dedicated team is committed to being a valuable resource to all donor families.
Parking is provided free of charge. Please have your care team validate your parking ticket.
- Valet parking: Available at the Rosenberg Building at 1 Deaconess Road and the Klarman Building at 111 Francis Street.
- Self-parking: The closest option is the 170 Pilgrim Road Garage. Enter the garage on Crossover Street.
- Public Transportation: The two closest T (subway) stops are Longwood Medical Area on the Green E Line and Longwood on the Green D Line. Several bus lines also service the area.
Lodging & Hospitality
Here at Beth Israel Deaconess Medical Center we have many options in our neighborhood for you to stay.
Hospitality Homes also offers accommodations in host homes at no cost for the guests. If you are financially able, guests are asked to consider a small donation.
On both our east and west campuses, we offer a collection of different healthy and delicious food options. Learn more about our on-campus cafes and restaurants.
- Lank Dining Room (Farr Building Basement)
- West End Cafe (Rosenberg Lobby)
- Young Family Cafe (Klarman Building, 3rd floor, Visitor Commons)
There are many places to get a meal, coffee, or snack in the Longwood Medical Area. Most are near the intersection of Brookline Avenue and Longwood Avenue. Others are a few blocks away in Fenway, Brigham Circle, or Coolidge Corner. Service ambassadors at the information desks in the main lobbies can provide additional suggestions and options.
The healing garden elevator is accessible from the Sky Bridge in the Klarman building located on the 3 floor. Families/visitors can only access the healing garden via the public garden elevators on level 3 and 5 connector bridges.
Hours of Operation
- Public access (via Solarium/Elevator Lobby door) – door will unlock at 8:00 am and re-lock at 7:00 pm (weekdays/weekends/holidays)
- Hours may be subject to change based on maintenance operations, repairs and inclement weather.
Garden Etiquette
- The healing garden is a peaceful environment for patient’s families and staff, and should be treated with respect by all who use it.
- Please dispose of all trash in the provided trash receptacles.
- Please comply with BIDMC’s No Smoking policy.
- Out of respect for the patients in rooms overlooking the garden, please keep noise to a minimum.
- Please be considerate when using a cell phone.
Chaplains at BIDMC offer interfaith, culturally inclusive spiritual and religious support. You can request a visit from a chaplain by asking a member of the team to contact the Spiritual Care department, or by calling us directly at 617-667-3030.
There are two interfaith chapels located at BIDMC:
- Dooley Chapel (West Campus)
- Wolfson Chapel (East Campus)
Each chapel is open 24/7 and has sacred texts from a variety of traditions.
Learn more about our spiritual care services.
Organ Transplant & Donation
Our experienced transplant surgeons offer heart, liver, kidney and pancreas transplants, including living liver and kidney transplantation.
