Contact BIDMC

Beth Israel Deaconess Medical Center

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BIDMC Main Campus Information

Beth Israel Deaconess Medical Center
330 Brookline Avenue
Boston, MA 02215

Main Switchboard: 617-667-7000
Directions by Phone: 617-667-3000
Find a Doctor: 800-667-5356
TDD Phone: 800-439-0183 (for deaf and hard of hearing)

Public Transportation Access: yes
Disabled Access: yes

Additional Contacts

Note: Internet email is not secure and should never be used to communicate confidential information. Please be cautious in sending us messages about your health or providers that you might not want other people to see. Our health care providers will not diagnose or provide medical advice using unsecured email.

Billing

Email your questions about a billing statement or payment. If you need to speak with someone directly, please call 866-306-7643.

Campus Buildings and Directions

Get driving directions or locate a building on Beth Israel Deaconess Medical Center's main campus by using our campus map.

Centers and Departments

Find a clinical department or service at Beth Israel Deaconess Medical Center, as well as additional BIDMC facilities and Community Health Centers.

Find a Doctor

Find a BIDMC doctor for you and your family. Use Assistance in selecting the physician that best meets your needs, requests for profile information on our doctors, and assistance with appointment scheduling.

Make a Gift

Make a gift to support patient care, medical research and education at Beth Israel Deaconess Medical Center.

Media Relations

If you are a member of the media and have a request for information, visit our News page for a list of media contacts at the hospital. For urgent requests, please call the page operator at 617-667-4700; ask for pager #33880, to be connected to the Media Relations staff member on call.

Patient Relations Office

Email the Patient Relations Office to assist you in resolving concerns or complaints about patient care or services, to file a formal complaint or to commend a staff member.

PatientSite

PatientSite is a personalized messaging system that allows a patient to communicate with his/her provider through this secure, user-friendly website.

• Learn more or enroll with your Beth Israel Deaconess Medical Center provider. In the event your physician is not included in PatientSite's provider list, please contact the department to check on the physician's participation status.
• Submit any questions or technical issues concerning PatientSite.

Remember that regular email is not secure, so please do not send a message intended for your provider or any other confidential information to this address.

Research

Email the Research and Academic Affairs Office to assist you in resolving questions, concerns or complaints about research related patient care, laboratory issues, or services, to file a formal complaint, or to commend a Researcher or member of their staff member.

Visitor Information

Find important information to help coordinate your visit to Beth Israel Deaconess Medical Center, including visiting hours, getting to BIDMC, parking and hospital shuttle information.

Send Mail to a Patient or Employee

Send mail to a patient or employee at Beth Israel Deaconess Medical Center using one of the following addresses. Please do not mail urgent or confidential information.

To Write to a Patient

Patient's full name
Beth Israel Deaconess Medical Center
Building name and room number
330 Brookline Avenue
Boston, MA 02215

To Write to an Employee

Employee name
Beth Israel Deaconess Medical Center
Mail code or building name
Floor number and room number
330 Brookline Avenue
Boston, MA 02215