New England Donor Services Donor Care Center at BIDMC
The New England Donor Services Donor Care Center at Beth Israel Deaconess Medical Center (BIDMC) represents the pioneering Donor Care Center (DCC) in New England. A DCC specializes in enhancing organ donor management to elevate organ function, thus increasing the recovery of transplantable organs from deceased donors.
The mission of the Donor Care Center is to provide exemplary, compassionate care to deceased donors and their families while improving every aspect of donor care, from the initial evaluation to organ recovery. The Donor Care Center team is committed to advancing the science of donor care to honor and benefit all involved.
Beth Israel Deaconess Medical Center collaborates with New England Donor Services Aftercare department to offer a program for donor families as they move through the first year of loss. New England Donor Services dedicated team is committed to being a valuable resource to all donor families.
Location, Parking, & Transportation
Parking is provided free of charge. Please have your care team validate your parking ticket
- Valet parking: Available at the Rosenberg Building at 1 Deaconess Road and the Klarman Building at 111 Francis Street.
- Self-parking: The closest option is the 170 Pilgrim Road Garage. Enter the garage on Crossover Street.
- Public Transportation: The two closest T (subway) stops are Longwood Medical Area on the Green E Line and Longwood on the Green D Line. Several bus lines also service the area. Visit the MBTA for more information.
Parking & 24-Hour Access
Rosenberg Building
1 Deaconess Road
Boston, MA 02215
Donor Center Location
Farr Building – 6th Floor
185 Pilgrim Road
Boston, MA 02215
Cafeteria & Restaurants
On both our east and west campuses, we offer a collection of different healthy and delicious food options. Learn more about our on-campus cafes and restaurants.
- Lank Dining Room (Farr Building Basement): 7 days a week, 6:30 am - 8:00 pm.
- West End Cafe (Rosenberg Lobby): Monday - Friday, 6:30 am - 11:00 pm. Closed weekends.
- Young Family Cafe (Klarman Building, 3rd floor, Visitor Commons): Monday - Friday, 6:30 am - 2:00 pm. Closed weekends.
There are many places to get a meal, coffee, or snack in the Longwood Medical Area. Most are near the intersection of Brookline Avenue and Longwood Avenue. Others are a few blocks away in Fenway, Brigham Circle, or Coolidge Corner. Service ambassadors at the information desks in the main lobbies can provide additional suggestions and options.
Anderson & DeSimone Healing Garden
Hours of Operation
- Public access (via Solarium/Elevator Lobby door) – door will unlock at 8:00 am and re-lock at 7:00 pm (weekdays/weekends/holidays)
- Hours may be subject to change based on maintenance operations, repairs and inclement weather.
The healing garden elevator is accessible from the Sky Bridge in the Klarman building located on the 3 floor.
Families/visitors can only access the healing garden via the public garden elevators on level 3 and 5 connector bridges.
Garden Etiquette
- The healing garden is a peaceful environment for patient’s families and staff, and should be treated with respect by all who use it.
- Please dispose of all trash in the provided trash receptacles.
- Please comply with BIDMC’s No Smoking policy.
- Out of respect for the patients in rooms overlooking the garden, please keep noise to a minimum.
- Please be considerate when using a cell phone.
View pictures of the Healing Garden.
Spiritual Care
We offer two multi-faith places of worship, where patients can find spiritual comfort and support as they navigate illness, reflect on their lives, celebrate milestones, or begin their end-of-life journey. In each chapel, there are tradition-specific items that can facilitate observance for multiple faiths (prayer rugs, rosaries, Jewish prayer books). Learn more about our spiritual care.
Thank You For Being Here
By supporting organ donation, you are helping give the gift of life and health. You play a vital role in the lives of organ recipients and their loved ones. As you go through this process, we hope you will find comfort in knowing that you and your loved one are making an important difference. During this difficult time, it is important to take care of yourself. If you need a quiet, peaceful place to reflect, there are several options at BIDMC.
Learn more about navigating our east and west campuses.
