About Our Chestnut Hill Lab


At Beth Israel Deaconess HealthCare-Chestnut Hill, certified phlebotomists draw blood and collect specimens. We process some blood tests and specimens on site, and send others to our clinical laboratory at BIDMC in Boston.

Hours

Our Patient Draw Station hours are from 7:30 am to 5:00 pm Monday through Friday. We are closed on Saturdays and Sundays.

You do NOT need an appointment. Please come to the draw station during our business hours and sign in. Patients will be serviced in the order that they arrive.

Doctor’s Orders Required

You will need a signed order from your doctor before we can draw blood or collect specimens. Physician offices order lab work using BIDMC's web-based order entry system. You can also bring the physician's paper requisitions to the lab with you or orders can be faxed to 617-278-8685.

Paper requisitions must:

  • Be legible
  • Include the patient's name and date of birth
  • Include the ordering provider's name and phone number
  • Include the provider’s signature
  • Include an ICD-10 code (diagnosis code)
  • List all tests individually

If you arrive without physician orders in our web based system, or if you have orders in hand or faxed to the draw station, please allow for some extra time during your appointment for our team to ensure the appropriate orders are processed for your lab work to be performed. We are happy to help!

Lab Results

Once the tests are complete, your doctor can review the results in our online medical record system. If you are a member of MyBILH Chart, you may also be able to review your results. If you have questions about your test results, call your physician's office.

Frequently Asked Questions

Here are answers to some common questions that patients have about lab work. Please contact your doctor with additional questions or if you are not clear about the instructions for your lab work.

Contact Information

Laboratory Services at Beth Israel Deaconess HealthCare-Chestnut Hill
200 Boylston Street
Newton, MA 02467
Phone: 617-278-8680

We accept most major insurance plans. Please contact your insurance provider with questions about coverage.

For Physicians

Our lab needs a signed order from physician offices before we can collect or process patient blood or specimens. Our web-based order entry system allows for an authorizing signature. Your orders must also include all appropriate ICD10 codes for billing and reimbursement purposes.

For questions, please call the lab at 617-278-8680.