What patients are saying about BID-Needham
"We think the emergency department staff and services are outstanding. They never seem too rushed to listen and advise their patients. They are top-notch! I felt so secure at BID. They always answered my call quickly and happily. We are so happy to have a nursing staff like them in Needham. I wish I could thank each one personally, by name. They are great!"
"I just called the Cardiovascular Institute to make an appointment and once again, I was struck but the unfailing friendliness and helpfulness of every single person I have ever met at BIDMC Needham. I've been to the Cardiovascular Center, the Joslin Office, the Sleep Studies unit, and I have never met anyone who wasn't friendly and helpful. From the people who greet you at the door to the registrars to the secretaries, the nurses, and the doctors-EVERYONE is so supportive and nice. As you can imagine, it is sometimes very stressful, going to the doctor, but I never leave BIDMC Needham without feeling anything but fully cared for and respected.
I request that you let your CEO or whoever know that you have a wonderful, wonderful staff at the hospital, people who make a huge difference in their patients' lives, in a thousand tiny ways. I am very grateful."
North Easton, MA
"The nurses and Dr. Cohen [in the Endoscopy Unit] inspire confidence and are to be commended on their skill, efficiency, and kindness."
"The whole day surgery staff was just wonderful. When I was in recovery, instead of the saltines, they actually had warm muffins. I felt like I was visiting with friends. There was a lot of warmth, patience, and kindness from the staff."
"My surgeon, Dr. Michael Corbett, is great. He is not only an incredibly knowledgeable surgeon, but a kind and caring person. The nursing staff and anesthesiologist share the same wonderful qualities."
Rhonda L. Bohn
"This is a fan letter about Dermot [Lahey, RN, in the Emergency Department]. He is a credit to his profession and I marveled at his ability to anticipate what procedure was going to take place next and then be prepared before it actually happened."
"…the care that I received on July 21 in the medical day department at the BI in Needham was stellar!