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Office of Compliance and Business Conduct

The Office of Compliance and Business Conduct oversees the Compliance Program. The Office works with employees, department and division administrators, physician leaders and committees to promote ethical behavior, integrity in our interactions, and compliance with regulatory requirements and our own internal policies and procedures. Key Office of Compliance and Business Conduct functions include fostering a culture of integrity, and supporting an environment where individuals ask questions and report real or potential compliance-related concerns. In addition the Office of Compliance and Business Conduct performs the following activities:

Communication, Education and Training

Communication, education and training are hallmarks of BIDMC’s Compliance Program. The Office of Compliance and Business Conduct strives to ensure that individuals understand all laws, regulations and BIDMC policies that apply to them. All employees, physicians, volunteers and others providing services for or on behalf of BIDMC, complete certain required training regarding safety, best practices in the workplace, and business conduct. Additional trainings and certifications are required depending on nature of their work and specific role. Specific training requirements and policies are set forth on the BIDMC Portal.

Auditing and Monitoring

The Office of Compliance and Business Conduct coordinates with the Office of Internal Audit to monitor and audit compliance with applicable laws, regulations and BIDMC policies. Audits are performed on a random or targeted basis depending on the nature of information observed or received; the outcomes of prior risk assessments; and/or the changes in laws, regulations and BIDMC policies.

Does the Compliance Program apply to me?

Yes! The Compliance Program, on behalf of the Board of Directors, supports everyone acting on behalf of BIDMC in putting integrity at work into action and to do the right thing. All BIDMC team members, including employees, professional staff, physicians, volunteers, vendors, contingent workers and contractors, are expected to follow the Compliance Program, including its cornerstone Code of Conduct.

You can contact the Office of Compliance and Business Conduct to ask a question or to report a real or potential compliance-related concern confidentially and anonymously as follows:

  • Confidential and Anonymous Reporting – Anytime 24 hours a day, 7 days a week:
  • Or you may contact the Office of Compliance and Business Conduct (OCBC) directly, 617-667-1897

Additional Resources and policies and procedures can be found on the BIDMC intranet at https://portal.bidmc.org.

Contact Information

Office of Business Conduct
Beth Israel Deaconess Medical Center
109 Brookline Avenue, Suite 300
Boston, MA 02215
617-667-1897